Frequently Asked Questions

Everything you need to know about your MiLi electronics and orders.

What is the standard shipping time for MiLi products?

We typically process orders within 1-2 business days. Standard shipping takes 3-7 business days depending on your location, while expedited options are available at checkout.

Does my MiLi device come with a warranty?

Yes, all MiLi electronic products include a comprehensive 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.

What is your return policy if I am not satisfied?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.

Are MiLi chargers and power banks compatible with all smartphones?

Our products are designed with universal compatibility in mind. We support Power Delivery (PD) and Quick Charge (QC) standards for iPhone, Android, and most USB-C powered devices.

How can I track the status of my order?

Once your order ships, you will receive an email notification containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout process.